'...mediation introduces a fresh outsider's open-minded attitude of inquiry, creativity and new energy... When the mediator is good, it provides a stabilising wisdom - not a wisdom that provides the answer to the dispute, but a wisdom about how the parties can work together to reach their own answer'.

- Rory Macmillan

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When looking for a mediator, the most important things to consider are:

1. Make sure your mediator is an accredited mediator

2. Your mediator will be hearing all about your dispute and guiding you to finding a solution, so make sure your mediator is someone you feel comfortable discussing your issues with

3. Your mediator should at all times be impartial. Look for a mediator who comes across as friendly and professional

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